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REGISTRATION + How do I register for an account?
Click on the 'my account' tab at the top right-hand corner of the site or you can click here to register.
+ Why should I register for an account?
You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise. You can browse, shop and, if necessary, complete your order at a later time by clicking save cart. Note that placing items to your saved cart for purchase at a later time does not guarantee item availability. You can also save items to a wishlist and share this list with friends.
+ How do I reset my password?
Click here to reset your password.
+ How do I change my account information?
As soon as you log onto your account with your email address and password, it will direct you to your account overview to update/edit your account information.
ORDERING
+ Is this a secure site?
Yes! Our site is 100% secure. We are SSL certified and use encryption and authentication standards to protect the confidentiality of web transactions.
+ Can I order over the phone?
Absolutely! Give us a call at 877-852-1172 or visit live chat. Live chat is 100% secure and encrypted.
;What payment methods do you accept?
We accept Visa, Mastercard, Discover, American Express & Paypal.
+ An item I want is sold out. Do you restock items?
We regularly restock most items. Check back as new items and restocks arrive daily.
+ Can I cancel or change my order?
Since we ship so speedy, it may not be possible to cancel or modify your order depending on when we receive a request. Please make sure to double check your order before you check out, we cannot always modify orders once they have been placed and cannot always cancel orders before they ship, but we will try our best! Call us at 877-852-1172 x2 or chat with us.
ORDER STATUS
+ How do I check the status of my order?
You may view the status of your order by logging into your BleuDame account and clicking on Orders. Shipping confirmations with tracking information are emailed as soon as your order ships. If you did not receive any confirmation emails please check your spam filter settings.
SHIPPING + RETURNS
Please click here for shipping and returns page.
WHOLESALE
+ Do you offer wholesale?
Yes, we do have select items available for wholesale purchase! Visit our wholesale site at www.FactoryFourSquared.com.
RETAIL LOCATIONS
+ Do you have any retail stores?
We just opened our first retail store located about
thirty minutes northwest of Atlanta in Canton, Georgia. If you live in
the area you can also enjoy free in-store pickup of any items purchased
through our website. Click here for more information and photos of the store!
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